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Communication is an extremely vital resource that any company can benefit from today. We have all seen articles on the importance of communication within office environments and what it can bring you and your business. However, it’s not uncommon for start-up companies and small businesses to forget about the importance of focusing on quality communication tools. If you happen to be unaware of the tools you can use to improve communication within your business, read on about some of the better options out there.


VoIP stands for voice over internet protocol. In essence, it’s a telephone line via the internet. With the reliance of the internet to do everything, it’s important that you have a communication line that can handle the large amount of data that will be transmitted on a regular basis. The benefit of having VoIP as your main communication channel is that it is an all-in-one package. Although some issues can occur in going from a traditional phone-based communication process to VoIP, VoIP suppliers like Great Lakes VoIP will tend to do the work for you. While you may think that Skype does this anyway, there are more loopholes to jump through when running a business. VoIP has been proven to be an effective tool if you need to communicate with clients, customers and employees.


The importance of having a private hub in any business now is paramount to protecting your company from extraneous threats. Web attacks have increased so much that no business is safe, regardless of its size or inexperience. The benefit of an intranet hub is that it can only be used by authorized users. This means that it’s helping to promote a more flexible workforce, especially for those people who are keen on working at home, or those that are trying to implement the BYOD (bring your own device) protocol into their workplace. In addition to this, intranets have become far more sophisticated in recent years and are now able to connect with some external data sources. Once upon a time, it was a very limited piece of tech. Now it is one of the essential communication tools that businesses use routinely.

Enticing Content

Communication doesn’t just consist of liaising with staff members. A great piece of content can communicate a lot with little need for interaction. This helps a great deal with productivity. Such things like internal blogs, internal audio and video can help keep employees updated and skilled on pivotal parts of the organization. Also, creating enticing content is a vital way to connect employees across departments.

As far as communication is concerned, these really are some of the most basic aspects. Communication tools now are more vital than ever before, which means that for those who are not skilled in the most modern of methods, now may be a good time to start considering what you can use to communicate with everyone – internally and externally.